"Questions are far more effective than defensive statements. They do not imply agreement, but they do convey interest and a desire to understand and facilitate an environment for peak performance, a central thread of effective leadership.... The next time someone accuses you of virtually anything, ask some questions. Resolving the situation may take more time, but the outcome will likely be more productive for both of you."

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Our agreements on creating the conditions for preparing a peace treaty [with Japan] should be rooted in this trust. This may be achieved, for example, by large-scale economic activities that will also cover the Kuril Islands. It may be achieved by solving purely humanitarian issues, for instance, unhindered visa-free travel by former residents of the Southern Kuril Islands to where they used to live: visiting cemeteries, native places and so on.

— Vladimir Putin