"If you ask who are the customers of education, the customers of education are the society at large, the employers who hire people, things like that. But ultimately I think the customers are the parents. Not even the students but the parents. The problem that we have in this country is that the customers went away. The customers stopped paying attention to their schools, for the most part."

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The problems you have as a novelist tend to have to do with making a living and trying to find ways to supplement the income you get from writing novels. For a lot of writers, that involves teaching. In my case, so far, I've been able to get by working in Hollywood with this TV stuff I've been doing. And it's very important, because my wife is a writer, too, and we don't have health insurance through any employer.

— Michael Chabon