"If there is one sweeping generalization I can make without fear of contradiction, it is that 'change' is the scariest word in the English language Nothing will change in our lives until we change our own behavior. Insight won't do it. Understanding why we do the self-defeating things we do won't make us stop doing them. Nagging and pleading with the other person to change won't do it. We have to act. We have to take the first step down a new road."