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— Tom Peters"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures."
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If there is excitement in their lives, it is contained in the figures on the profit and loss sheet. What an indictment.
— Anita Roddick
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To think that the new economy is over is like somebody in London in 1830 saying the entire industrial revolution is over because some textile manufacturers in Manchester went broke.
— Alvin Toffler
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