"'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers. Life at work can be cool - and work that's cool isn't confined to Tiger Woods, Yo-Yo Ma, or Tom Hanks. It's available to all of us and any of us."

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Gossip is certainly one of the things that language is useful for, because it's always handy to know who needs a favor, who can offer a favor, who's available, who's under the protection of a jealous spouse. And being the first to get a piece of gossip is like engaging in insider trading: You can capitalize on an opportunity before anyone else can.

— Steven Pinker