"I will have to make tactical decisions, technical decisions and emotional decisions. This time it was a tactical one."

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There are advantages to being the chairman. One of my favorite perks was picking out an issue and doing what I called a "deep dive." It's spotting a challenge where you think you can make a difference - one that looks like it would be fun - and then throwing the weight of your position behind it. Some might justifiably call it "meddling." I've often done this just about everywhere in the company.

— Jack Welch