"I hated motivators - never been a motivator. Motivation is like a warm bath, and you should take a bath probably, but you need more than that; you need strategy. I was a strategist, but nobody responded to that, so I was, like, "OK, what am I? I'm a coach. I'm not a guru." As an athlete, I had great coaches, and I was a better athlete than many of them, but they still were better than I was as a coach because they could see when I couldn't see. I thought, that's great, because I'm not better than anybody, but I do have the skills that I can help people."