"Positive reinforcement changes behavior for the better, while criticism stabilizes negative behaviors and blocks change."

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All of us have at least one great voice deep inside. People are products of their environment. A lucky few are born into situations in which positive messages abound. Others grow up hearing messages of fear and failure, which they must block out so the positive can be heard. But the positive and courageous voice will always emerge, somewhere, sometime, for all of us. Listen for it, and your breakthroughs will come.

— Pat Riley