"The bureaucracy has grown such powerful roots in Russia, and corruption is so widespread, that people from opposition have no interest in changing anything."

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I think what's happening with the veterans is a gift from God to show us what happens when you take layers and layers of bureaucracy and place them between the patients and the health care provider. And if we can't get it right, with the relatively small number of veterans, how in the world are you going to do it with the entire population?

— Benjamin Carson