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— W. Edwards Deming"The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term."
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Sir, it is not God who will assemble us on the battlefield, nor position our troops, nor place the cannon, and it is not God who will aim the musket.
— Winfield Scott Hancock
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The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not merely to find and record failures of men, but to remove the causes of failure: to help people to do a better job with less effort.
— W. Edwards Deming
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