"The new leader is one who commits people to action, who converts followers into leaders, and who may convert leaders into agents of change."

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Throughout the history of commercial life nobody has ever quite liked the commission man. His function is too vague, his presence always seems one too many, his profit looks too easy, and even when you admit that he has a necessary function, you feel that this function is, as it were, a personification of something that in an ethical society would not need to exist. If people could deal with one another honestly, they would not need agents.

— Raymond Chandler