"Unlike top management at Enron, exemplary leaders reward dissent. They encourage it. They understand that, whatever momentary discomfort they experience as a result of being told they might be wrong, it is more than offset by the fact that the information will help them make better decisions."

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Emotional maturity is ability to stick to a job and to struggle through until it is finished; to endure unpleasantness, discomfort, and frustration; to give more than is asked for or required; to size things up and make independent decisions; to work under authority and to cooperate with others; to defer to time, other persons, and to circumstances.

— Edward Adam Strecker