"The good NCO has never been short in confidence, either to perform the mission or to inform the superior that he or she was interfering with traditional NCO business."

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Professional courage is the steel fiber that makes an NCO unafraid and willing to tell it like it is. The concept of professional courage does not always mean being as tough as nails, either. It also suggests a willingness to listen to the soldiers' problems, to go to bat for them in a tough situation and it means knowing just how far they can go. It also means being willing to tell the boss when he is wrong.

— William A. Connelly