"When you find yourself thinking about someone or something in the same old negative way, just stop yourself. Think. Check. Change. Refresh. Job done. Smile. Move on. Do this enough times and you will change. For the better; for the stronger."

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It is especially important for managers to know about, neuroplasticity, the greatest discovery in neuroscience in the past 20 years. It refers to the fact that the brain is remarkably plastic. It can grow and change for the better throughout life. In fact, "plastic" denotes the brain's ability to grow and change throughout life.

— Edward Hallowell