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— Bill Bryson"Most big companies don't like you very much, except hotels, airlines and Microsoft, which don't like you at all."
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First Europe, and then the globe, will be linked by flight, and nations so knit together that they will grow to be next-door neighbors. . . . What railways have done for nations, airways will do for the world.
— Claude Grahame-White
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Yesterday, I tried to call Northwest Airlines' customer-service line over a couple of hours. I couldn't get through. The recording said, "Due to a high volume of calls" Well, you could put it that way - "Due to a high volume of calls". Or you could say, "Due to an insufficient number of employees..."
— Jay Nordlinger
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