"Visitors who come from the Soviet Union and tell you how marvelous it is to be able to look at public buildings without advertisements stuck all over them are just telling you that they can't decipher the cyrillic alphabet."

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Politeness and civility are the best capital ever invested in business. Large stores, gilt signs, flaming advertisements, will all prove unavailing if you or your employees treat your patrons abruptly. The truth is, the more kind and liberal a man is, the more generous will be the patronage bestowed upon him.

— P. T. Barnum