"Race relations can be an appropriate issue... but only if you want to craft solutions, and not catalogue complaints. If we use the issue appropriately, we can transform it from the cancer of our society into the cure."

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Empathy as a complex emotion is different. It requires awareness of the other person's feelings and of one's own reactions. The appropriate reaction may not be to cry when another person cries, but to reassure them, or even to leave them alone.

— Frans de Waal