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— David Maister"If your clients aren't actively telling their friends about you, maybe your work isn't as great as you think it is."
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No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client.
— Ray Kroc
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As a defense lawyer, he refused to condemn his clients. Everyone else in the system-the cops, the prosecutors, the juries and judges-would take care of that; they didn't need his help.
— Scott Turow
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