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— Ray Kroc"No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client."
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Remember how quickly our field [computer science] changes. That's why you want to focus on learning things that don't change: how to work well with other people, how to carefully assess a client's real - as opposed to perceived - needs, and things like that.
— Randy Pausch
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If your clients aren't actively telling their friends about you, maybe your work isn't as great as you think it is.
— David Maister
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