"I think it's sort of an outrage that companies should have to hire firms to teach the college graduates they employ how to write."

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John Shook's experience shows just how important problemsolving is at Toyota - it comes before any other job skill for the graduate intake. When I joined Toyota in Toyota City (where for a time I was the only American) in late 1983, every newly hired college graduate employee began learning his job by being coached [...]

— Martin Burns