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— Edward T. Hall"By their very nature bureaucracies have no conscience, no memory, and no mind."
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The great virtue of bureaucracy - indeed, perhaps its defining characteristic ~ was that it was an institutional method for applying general rules to specific cases, thereby making the actions of government fair and predictable.
— Max Weber
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What we have in common is a mass men, a mass bureaucracy, and a manipulation of everyone to act smoothly, but with the illusion that he follows his own decisions and opinions.
— Erich Fromm
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