"That's where Time magazine lives ... way out there on the puzzled, masturbating edge, peering through the keyhole and selling what they see to the big wide world of chamber of commerce voyeurs who support the public prints."

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It's a dirty little secret that most New Yorkers are pleasant, thoughtful, patient, and polite. The Chamber of Commerce must work overtime to maintain the surly, off-putting image that is widely believed to define the city. In truth, niceness is nearly epidemic in this town.

— Judith Kelman