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— Jack Welch"Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking."
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If you have not seen it, FOOTBALL is a game in which men shove one another back and forth for no reason. They do not choose how, when, or whom they shove. They are doing this in order to please one angry old man on the sidelines. This old man is called the 'coach' or 'yelling surrogate' dad who will never be happy.
— John Hodgman
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The people we live with and work with on a daily basis deserve our full attention. When we give people segmented attention, piecemeal time, switching back and forth, the switching cost is higher than just the time involved. We end up damaging relationships.
— Gary W. Keller
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