"Good C-suite executives rise to the top because they can execute. Good execution at the operational level requires us to have a solid handle on details - that doesn't mean operators don't delegate, it just means that they have a strong line of site to the front lines because they know that is where operational success is driven. As people move into the c-suite, they hold on to their operational persona and likely feel the need to do more. But success in the c-suite comes from our ability to be more strategic and trust that we have selected highly qualified people to take our places."