"One of the things that adds tension to our lives is small frustrations. Losing car keys can give you a panic attack. Not being able to find a comb when you get out of the shower, losing scissors and nail clippers, can make you fight with your roommate. The problem is that we think that these things are not supposed to happen to us. And that's what makes us tense. We think we can avoid these frustrations by making ourselves and others be more careful. I like to take the opposite tack-to assume that these things are a part of life and that they will happen no matter what."