"In terms of what is the solution is going forward, in my view, it is the grassroots human-rights groups - both Israeli and Palestinian - that are doing exactly what needs to be done, which is building trust, developing relationships and building that sense of common community which is essential if we're going to figure out how to move forward."

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The other big factor in building trust quickly is site design quality. Mint.com has one of the best graphic designers ever (Jason Putorti) - he cares about every pixel, all the fonts, all the transparencies and effects. And that shows instantly. People do make judgments of trust on appearance - in the real world and online.

— Aaron Patzer