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— John P. Kotter"Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision."
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It would be foolish and wrong to ignore the fact that all our universities today tread a very dangerous path. Increasingly, they are accepting government money because they are doing things that government wants done. How great a peril is this in a democracy?
— Vincent Massey
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When all actions are used for feedback, the consequence of making mistakes will be a corrective and appropriate response, because everything everybody does matters. ... The more selective you are in the feedback you accept, the more insane your reasoning will become as you will necessarily reject corrective feedback that would have led to better reasoning.
— Erik Naggum
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