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— John P. Kotter"Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect."
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Where are your combing seas, your blue water, your rollers, your breakers, your whales, or your waterspouts, and your endless motion, in this bit of a forest, child?
— James F. Cooper
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Let me get a sip of water here... you figure this stuff is safe to drink? Actually, I don't care, I drink it anyway. You know why? Because I'm an American and I expect a little cancer in my food and water. I'm a loyal American and I'm not happy unless I let government and industry poison me a little bit every day.
— George Carlin
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