"In a sense, what we do with the regional development agencies is to give them resources to look at the deficiencies in the economy in the regional areas, so they can address themselves to that."

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When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.

— Marshall B. Rosenberg