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— Ken Moelis"In each business, there is a process, or a delivery system or information system, that is changing rapidly under them."
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Harry Potter, he sends a message on Owl Mail while us poor old muggles have to make do with instantaneous emails and texting. Oh, if only we could be like you Harry Potter, with your four day owl delivery!
— Craig Ferguson
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I'm probably never going to be satisfied with anything we do. I think there's always the possibility of doing better. And I'd say we're doing better than we were a year ago, in terms of delivery and quality of service, but nowhere near what we should be doing .
— Steve Case
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