"I'm afraid I am a bit of a technophobe - a nineteenth-century man caught in the twenty-first century. But there is one piece of technology that I would especially welcome: a device to automatically balance restaurant tables on all four legs so that they don't rock back and forth."

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The people we live with and work with on a daily basis deserve our full attention. When we give people segmented attention, piecemeal time, switching back and forth, the switching cost is higher than just the time involved. We end up damaging relationships.

— Gary W. Keller