"I come from a loving, supportive family, and my mother taught me that there are more valuable ways to achieve beauty than just through your external features. She was focused on compassion and respect, and those are the things that ended up translating to me as beauty."

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The truth is that business is simple: create great products, merchandise them at the point of sale, continuously innovate and surprise, reward and achieve a position of loyalty with your front line, and seek new truth from the market. Deliver the goods at a competitive cost. Price to earn a decent but not competitively inviting return. Not much else matters.

— Michael J. Silverstein