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— Margaret J. Wheatley"There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us."
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If every parent understood the huge educational benefits and intense happiness brought about by reading aloud to their children, and if every parent- and every adult caring for a child-read aloud a minimum of three stories a day to the children in our lives, we could probably wipe out illiteracy within one generation.
— Mem Fox
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The guerrilla is obsessed with benefits. Whenever offering a product or service, she focuses on how it will benefit the consumer and builds everything—the product, the delivery, the marketing—around that benefit.
— Jay Conrad Levinson
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