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— Mark Zuckerberg"In addition to building better products, a more open world will also encourage businesses to engage with their customers directly and authentically. More than four million businesses have Pages on Facebook that they use to have a dialogue with their customers. We expect this trend to grow as well."
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Let's hold insurance companies accountable the right way by making them put their whole customer base on the line.
— Ron Wyden
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Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.
— Margaret Heffernan
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