"No matter the organization, the goal, or the mission, you've got to do it through people. It's been that way for me since my first command. I work to understand the people, their views and needs, and how tasks are being carried out.That interaction might cause me to modify my guidance or the way I delegate. It also affords me an opportunity to learn what goals people have and how as their boss I can facilitate their future in ways that not only help them, but also help the ship or the organization."