"If your incentives are set up wrong - if for some reason you reward people for behavior that's actually bad for your customers or your organization - then you're going to encourage that behavior."

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We all have to hold each other accountable and point that behavior out to each other in a kind way. I guess what I'm saying is just having women behind the scenes isn't enough, we also have to be aware of what we're saying about ourselves.

— Mary Elizabeth Ellis