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— Rich Miner"Smart phones are re-inventing the connections between companies and their customers."
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Retailers are treating everyone the same way who walks in their stores and this doesn't make sense in the world we live in where all customers are not equal.
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In business, we often say that your best customers are the customers you have now. In other words, your most successful sales leads come from the selling you've already done.
— Keith Ferrazzi
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