"The inherent preferences of organizations are clarity, certainty and perfection. The inherent nature of human relationships involves ambiguity, uncertainty, and imperfection. How one honors, balances, and integrates the needs of both is the real trick of feedback."

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The search for truth in cyberspace will take you through the wormhole, and there's nothing on the other side but pedants and nitpickers and bottomless ambiguity. If you're not careful, you'll spend all your time proving everything and understanding nothing.

— Mike Rowe