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"A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers."

— Ron Kaufman
ron kaufman Quotes New Ways,Race,Pace

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Ron Kaufman
New Ways
Race
Pace
Customers
Service Culture
Delight
Differentiate

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If your customers have to ask you for it, you haven't been thinking far enough ahead.

— Ron Kaufman

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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

— Ron Kaufman

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