"Confidence is not just in people's heads; it comes from the culture of the organization. It's easier to expect success when working in an organization that has a culture of accountability, collaboration, and initiative. Without this, it's easier - and more self-protective - to assume failure so the person is not disappointed and instead pleasantly surprised."

Previous Quote

The thing to keep in mind is that the answer to the question I often get - Are leaders born or made? - is an emphatic yes! All leaders are born, and all are made, through devoted practice of reflecting on experience to learn what's worked and what hasn't, good coaching and accountability pressure to grow, good luck, and, of course, some talent.

— Stewart D. Friedman