"Greet everyone you meet with a warm smile. No matter how busy you are, don't rush encounters with coworkers, family, and friends. Speak softly. Listen attentively. Act as if every conversation you have is the most important thing on your mind today. Look your children and your partner in the eyes when they talk to you. Stroke the cat, caress the dog. Lavish love on every living being you meet. See how different you feel at the end of the day."