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— Sergey Brin"We are focused on features, not products. We eliminated future products that would have made the complexity problem worse. We don't want to have 20 different products that work in 20 different ways. I was getting lost at our site keeping track of everything. I would rather have a smaller set of products that have a shared set of features."
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Sometimes idiosyncrasies which used to be irritating become endearing, part of the complexity of a partner who has become woven deep into our own selves.
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The road to hell is paved with the pursuit of volume. Volume leads to marginal products, marginal customers, and greatly increased managerial complexity.
— Richard Koch
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