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— Simon Mainwaring"Done correctly, everyone from individual speakers to large organizations can inspire citizens and customers to spread a message using their own social channels, and in so doing, inspire countless supporters to build their reputation, profits and social impact."
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You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.
— Harvey Mackay
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What new technology does is create new opportunities to do a job that customers want done.
— Tim O'Reilly
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