"Too often, clients want us to give them a one-size-fits-all crisis management plan from off the shelf. Some of our competitors do this because it's fast and cheap. They build a plan once and keep using the same plan over and over with other clients."

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There is a lot of management going on with directing. Maybe that was the biggest surprise-just the amount of tending that I had to do. The different personalities . . . It's not my way, and it's never been my function before as a writer. I tend to be a moody and somewhat withdrawn person, and I felt very clearly that I had to throw that away because that wasn't allowed here - there were other people who were going to be filling that role. Sometimes it became exhausting, especially around the eleventh hour of the day.

— Charlie Kaufman