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— Thomas G. Stemberg"If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough."
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It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does.
— Gordon Bethune
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In the South, we tell stories. We tell stories if you're in a sales position, if you're in a retail position, you lure your customer by telling a story. You just do.
— Tate Taylor
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