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— Tate Taylor"In the South, we tell stories. We tell stories if you're in a sales position, if you're in a retail position, you lure your customer by telling a story. You just do."
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If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.
— Thomas G. Stemberg
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I am not pushy. You want it, you buy it. Most people hit the customer over the head. But if you're too self-important, it's kind of repellent.
— Judith Leiber
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