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— Thomas Leonard"The Top 10 Most Effective Things That You Can Say: 1. Thank you very much. 2, You are so right. 3. How can I help you right now? 4. I ask that you ... 5. I apologize for for what has happened. 6. Why is that? 7. Are you willing to ...? 8. I love you. 9. Will you help me? 10. Yes."
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It is easier to apologize than to get permission.
— Grace Hopper
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The liberal psyche wants to protect minorities, to apologize for imperialism, colonialism, slavery, and the appalling treatment of black people during the civil rights movement. At the same time, they want to continue to defend the rights of individuals.
— Ayaan Hirsi Ali
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