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— Tom Rath"Employees who report receiving recognition and praise within the last seven days show increased productivity, get higher scores from customers, and have better safety records. They're just more engaged at work."
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I was a terrible employee. I've been fired from almost every job I've ever had, luckily, in a good way, or else I'd be stuck. I would always joke around with everybody, and no one enjoyed my humor.
— Anthony Jeselnik
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Customers long to interact with - even relate to - employees who act like there is still a light on inside.
— Chip R. Bell
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