"Creating a high-functioning education system requires all the strategies involved in building high-functioning organisations anywhere. It requires a deliberate and aggressive strategy to ensure extraordinary talent at every level of the system, from the superintendentcy to district offices to principalships to classrooms. It requires building systems for accountability; offering parents the ability to choose their public schools is the ultimate form of this. It requires building a strong culture at the system and school levels based on high expectations for student achievement."