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— Yann Martel"My zoology thesis was a functional analysis of the thyroid gland of the three-toed sloth. I chose the sloth because its demeanour - calm, quiet and introspective - did something to soothe my shattered self."
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
— John P. Kotter
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When we start a new venture, we base it on hard research and analysis. Typically, we review the industry and put ourselves in our customer's shoes to see what we could do better.
— Richard Branson
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